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EHP Labs CA

EHP Labs CA official help center. Find further information regarding our shipping & returns policies, privacy, exchanges, and more. 

EHP Labs CA - Help Center

We understand that sometimes you may need to make changes to your order.   

Our team works hard to ship your order as soon as possible, which means there is only a small time frame to make any adjustments or cancellations prior to shipping.  

If you haven't received your shipping confirmation yet, let us know how we can assist you, and our dedicated team will check if we can make any updates, changes or cancellations in time.  

In the event that your order is already en route, don't sweat it! We've got a solution for you.   

If you need to update the delivery address, simply reach out to the courier directly with your tracking number. They'll be able to assist you with redirecting the package to the right place.  

If you find that you need to swap a product or cancel your order, our amazing team will be more than happy to provide you with some options.   

Email us at contact@ehplabs.com, and we'd love to help!

Can I change my Order?

We've got you covered when it comes to hassle-free deliveries of your EHPlabs essentials. With our subscription service, you can set it - forget it, and we'll take care of the rest!

Setting up your subscription is easy. 
On the product page of your favorite EHPlabs products, click on the "Subscription" option, then under "Delivery" you can select your preferred delivery schedule whether it's 1 or 2 months. 

In your customer portal, you can easily manage your subscription and make changes to your delivery date, frequency, product selection, payment method, and even update your shipping details.

If you ever decide to stop, you're free to cancel at any time. Just log in to your customer portal and cancel or get in touch with us.

Our team is always here to assist you with anything related to your subscription. Reach out if you need!

What is a Subscription Service?

We've got all the details to make your shopping experience a breeze. 
Here's what you need to know for shipping to Canada:  

Estimated Delivery Time: You can expect your order to arrive within 5-10 working days from the date of dispatch. Just keep in mind that these are average estimates provided by our trusted shipping partners.  

Delivery Cost: For orders within the US, there's a flat rate of $6.95. If you're ordering internationally, the shipping cost starts from $15, depending on your location and the weight of your order. You can review the shipping cost before finalizing your payment.  

Oxyshred Ultra Energy RTD: If you're looking to order Oxyshred Ultra Energy RTD, please note that there might be an additional shipping charge due to its weight. The exact cost varies based on your location, so you can find the accurate cost at checkout.  

Order Processing and Dispatch: Once your order is successfully placed, we'll process and ship it within 1-2 business/working days (depending on order volume). It will then be dispatched from our warehouse to reach you as soon as possible.  

If you have any more questions or need assistance click HERE, or feel free to reach out.

What is your Shipping Policy?

At EHPlabs, we love showing our appreciation to our amazing community, and that's why we've created our Loyalty Rewards program. Here's how it works:

Sign Up: Joining is super easy. All you need to do is create an account on our website, and you'll automatically be enrolled.

Earn Points: You earn points for every dollar you spend with us. The more you shop, the more points you earn!

Redeem Rewards: Once you've accumulated enough points, you can redeem them for exciting rewards, discounts, and even exclusive products. It's like getting extra goodies with every purchase!

Level Up: As you continue to shop with us, you'll level up in our program, unlocking even more fantastic perks and benefits along the way.

Our Loyalty Rewards program is our way of saying thanks for being part of the EHPlabs family!

To join the EHP Dream Team click HERE.

Happy shopping!

How do I get Rewards?

We're working on getting your order to you as soon as possible and will be in touch with more information shortly. 

For orders within Canada, shipping is within 4-7 business days.

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